Effective Date: 01 June 2024
Last Updated: 01 May 2025

Welcome to Healthy Habits Food Services ("Company", "We", "Us", "Our"). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or use our website https://healthyhabitsfood.in ("Website") and our services, including tiffin and catering services.

By accessing the Website or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not access or use our Website or services.

1. Definitions

"You", "Your", "User" refers to any person who accesses or uses our Website or services.
"Personal Information" means data that can be used to identify you, such as name, email, contact details, and payment information.
"Sensitive Personal Data" includes data like financial details, health records, sexual orientation, biometric information, etc., as defined under Indian law.

2. Information We Collect

We may collect the following categories of information from users:

a. Personal Information

Full name
Email address
Phone number
Delivery address
Gender and age
Payment details (credit/debit card, UPI, etc.)

b. Sensitive Personal Data (if applicable)

Medical or dietary restrictions
Biometric or health-related information (if voluntarily provided)

c. Non-Personal Information

Browser and device type
IP address and location
Website usage data through cookies and analytics tools

3. Use of Information

We use your information to:

Fulfill your orders and deliver services
Personalize your meal plans or event catering
Communicate with you about offers, updates, and support
Improve our Website functionality and customer experience
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect non-personal data. You may manage or disable cookies through your browser settings. Please note that some Website features may not function properly without cookies.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following cases:

With service providers: For order fulfillment, delivery, payment processing, or technical support.
With government or law enforcement agencies: When required under applicable law.
With group companies or affiliates: For internal processing with proper confidentiality safeguards.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your data, including:

Secure servers and firewalls
Data encryption where applicable
Restricted access and regular system audits

However, no system can guarantee absolute security. Users are advised to use strong passwords and practice good online hygiene.

7. Retention of Information

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, or as required by law.

8. Your Rights

You have the right to:

Access and review your personal data
Correct or update your data
Withdraw consent or request deletion (where legally permissible)

Requests can be submitted to our Grievance Officer (details below).

9. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

11. Grievance Redressal

For any questions, concerns, or complaints about this policy or your personal data, contact our Grievance Officer:

Name: Deepak
Email: connect@healthyhabitsfood.in
Phone: 9580547497
Address: G.R. World, Dhoomanganj, Prayagraj

12. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Website constitutes acceptance of the revised policy.