Effective Date: 01 June 2024
Last Updated: 01 May 2025

Welcome to Healthy Habits Food Services (“Company”, “We”, “Us”, “Our”). By accessing or using our website https://healthyhabitsfood.in (“Website”) or by availing any of our services, including but not limited to tiffin services and catering services (“Services”), you (“You”, “Your”, “User”, “Customer”) agree to be bound by the following terms and conditions. If you do not agree with any part of these Terms, please do not use our Services.

1. Eligibility

You must be at least 18 years old to use our Services. By using the Website or placing an order, you represent and warrant that you meet the eligibility criteria and have the legal capacity to enter into a binding contract.

2. Services Offered

Healthy Habits Food Services provides:

Tiffin Services: Daily, weekly, and monthly meal delivery plans for individuals or offices.
Catering Services: Custom event catering for private or corporate gatherings.

Service availability is subject to delivery zones, capacity, and operating hours.

3. User Registration

To access certain features, you may be required to register an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

4. Orders and Payments

All orders must be placed through our Website, phone, or authorized channels.
Payment must be made in full at the time of placing the order, unless otherwise agreed in writing.
We accept UPI, debit/credit cards, net banking, and other approved methods.
Pricing is subject to change without prior notice, but confirmed orders will be honored at the rate applied at the time of purchase.

5. Delivery Policy

Delivery times are estimates and may vary based on location, weather, and traffic conditions.
You must be available to receive the order at the address provided.
Delays due to force majeure or incorrect address details will not be our responsibility.

6. Cancellation and Refund

Please refer to our Cancellation and Refund Policy for detailed information regarding order cancellation, refund eligibility, and processing timelines.

7. Health & Safety Disclaimer

We follow strict hygiene practices; however, food allergies and sensitivities vary by individual.
It is your responsibility to inform us in advance of any dietary restrictions.
We are not liable for any health issues arising due to undisclosed allergies or consumption beyond the recommended time.

8. Intellectual Property

All content on this Website—including text, images, logos, designs, recipes, and software—is the property of Healthy Habits Food Services and protected by applicable copyright and trademark laws. You may not use, reproduce, or distribute any content without written permission.

9. Limitation of Liability

We strive to provide timely, safe, and high-quality services, but we shall not be liable for:

Indirect, incidental, or consequential damages
Delays in delivery due to events beyond our control
Health issues resulting from misuse or late consumption of our food
Data loss or service interruption on the Website

Our total liability shall not exceed the amount paid by you for the affected service.

10. Indemnification

You agree to indemnify and hold harmless Healthy Habits Food Services, its affiliates, officers, and employees from any claims, damages, liabilities, and expenses arising out of your use of the Services or violation of these Terms.

11. Third-Party Links

Our Website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content or policies of these external sites.

12. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

13. Termination

We reserve the right to suspend or terminate your access to the Website or our services at any time, without notice, if we believe you have violated these Terms or applicable laws.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City, State].

15. Grievance Redressal

For any complaints, queries, or concerns, please contact our designated Grievance Officer:

Name: Deepak
Email: connect@healthyhabitsfood.in
Phone: 9580547497
Address: G.R. World, Dhoomanganj, Prayagraj

16. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services after such changes constitutes your acceptance of the revised Terms.